ScanFixAI Privacy Policy

Last updated: May 19, 2026

Overview

ScanFixAI is a vehicle diagnostic application. We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Data We Collect

Vehicle Diagnostic Data

When you connect to a vehicle, ScanFixAI reads diagnostic information including trouble codes (DTCs), module data, live sensor data, freeze frame data, and vehicle identification numbers (VIN). Your full diagnostic data — including live sensor readings and your raw VIN — is stored locally on your device.

Diagnostic Telemetry (on by default — you can opt out)

To improve the app and our diagnostic accuracy, ScanFixAI sends a diagnostic telemetry summary to our servers after each scan. This includes: your vehicle's year, make, and model (decoded from the VIN — your raw VIN is not sent in telemetry), the module names scanned, the diagnostic trouble codes found (code, module, status, and description), which app features you used, your adapter type, and the app version. Telemetry is ON by default; you can turn it off at any time in Settings → Privacy.

Optional Cloud Sync (Pro — off by default)

If you have a Pro subscription and turn on cloud sync, ScanFixAI additionally uploads your scan records — including your raw VIN, the trouble codes, vehicle info, and diagnosis summaries — to our servers so you can access your history across devices. Cloud sync is OFF by default and only runs if you enable it.

Device Information

The app uses Bluetooth and/or WiFi to connect to OBD-II adapters. We access Bluetooth device identifiers solely for the purpose of connecting to your diagnostic adapter. We do not use Bluetooth scanning for location purposes.

Purchase Information

If you purchase a Pro license, payment processing is handled by Stripe. We receive a license key and confirmation of purchase. We do not store or have access to your credit card numbers, bank account details, or full payment information.

License Validation

The app contacts our server to validate license keys. This transmits your license key and a machine identifier. No personal information is sent during this process.

Data We Do NOT Collect

• We do not collect your name, email, phone number, or address through the app
• We do not collect your location data
• We do not use third-party advertising or tracking SDKs (e.g. Google Analytics or ad networks). We do collect our own first-party diagnostic telemetry, described above, which you can opt out of in Settings.
• We do not display advertisements
• We do not sell, rent, or share any user data with third parties
• We do not collect data from your phone (contacts, photos, files, etc.)

Data Storage

Your vehicle diagnostic data, scan results, repair history, and settings are stored locally on your device. As described above, a diagnostic telemetry summary is also sent to our servers (opt out any time in Settings), and — only if you enable Pro cloud sync — your scan records are also stored on our servers for multi-device access. You can delete local data at any time by clearing the app data or uninstalling the application.

Third-Party Services

• Stripe — processes payments for Pro licenses. Subject to Stripe's Privacy Policy.
• Diag.net — optional feature to search professional repair databases. Only activated when you explicitly use the "Research Solutions" feature. Searches are based on DTC codes, not personal information.

Permissions Explained

• Bluetooth — Required to connect to OBD-II diagnostic adapters via Bluetooth SPP
• WiFi/Network — Required to connect to WiFi-based OBD-II adapters and for license validation
• Location (Android 11 and below only) — Required by Android OS for Bluetooth device scanning. We do not use this for actual location tracking. This permission is not requested on Android 12+.
• Install Packages — Required for in-app updates (Android sideloaded version only)

Children's Privacy

ScanFixAI is not directed at children under 13. We do not knowingly collect personal information from children.

Data Deletion

Your data on your device can be deleted at any time (to remove telemetry already sent, or cloud-synced records, contact us). You can delete all local ScanFixAI data by:

• Clearing app data in your device settings
• Uninstalling the application

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have questions about this privacy policy, contact us at:
support@scanfixai.com

© 2026 ScanFixAI. All rights reserved.